Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm

Why Cybersecurity Matters for Your Home

In today’s digital world, home networks are increasingly targeted by cybercriminals. From malware infections to phishing attacks, your devices and data need strong protection. At Call IT Mate, we specialise in providing top-tier antivirus and firewall solutions for Australian homes, powered by Trend Micro Worry-Free Business Security.

Our solutions are designed to safeguard your personal data, devices, and online activities while offering a seamless and user-friendly experience. Whether you’re working from home, browsing the internet, or streaming online.

New Computer Installation

Seamless new computer setup ensuring optimal configuration and performance

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Software Installation

Secure installation and configuration of essential software for your new computer

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WiFi/Internet Setup

Ensure fast and secure internet connectivity for your home

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Cybersecurity Solutions for Your Home

Powered by Trend Worry-Free Business Security

Our antivirus and firewall solutions are built on the trusted foundation of Trend Worry-Free Business Security. This industry-leading software offers advanced protection to shield your devices from viruses, malware, and online threats.

Proactive Threat Detection

Active monitoring to neutralise threats before they harm your devices.

Comprehensive Coverage

Complete protection for desktops, laptops, and connected home devices.

Personalised Setup and Support

Customised antivirus setup with ongoing expert assistance for optimal performance.

Local Australian Expertise

Local cybersecurity experts providing reliable assistance and tailored solutions.

Why Choose Call IT Mate for Your Cyber Security Needs?

How to protect my home devices from viruses

Viruses can slow down your devices, corrupt files, and compromise sensitive information. Our antivirus solutions actively scan for threats, block harmful files, and provide real-time protection against new viruses. With expert installation and configuration, we ensure your devices remain secure and efficient. Get advanced security tools to protect your home devices today.

What to do if I suspect malware on my computer

Malware can disrupt your system, steal personal data, or expose you to other cyber threats. Our cybersecurity specialists identify and remove malicious software, safeguarding your devices and data. We also offer guidance to prevent future infections and ensure your system is clean and optimised. Trust us to handle malware issues with precision.

How to prevent phishing attacks

Phishing emails often disguise themselves as legitimate to steal your personal information or login credentials. We provide email protection tools and practical tips to identify and block suspicious messages. Our solutions also include email scanning and security settings to reduce the risk of identity theft or fraud. Protect yourself from phishing attempts with our expertise.

Why does my firewall keep blocking trusted apps?

While firewalls protect your system, incorrect configurations can block trusted applications. We troubleshoot firewall settings, identify compatibility issues, and adjust configurations to allow safe apps while maintaining strong security. Our team ensures your firewall works efficiently without disrupting your work or browsing experience. Get seamless connectivity with our expert assistance.

How to recognise a fake or malicious website

Fake websites often mimic real ones to steal sensitive information like passwords or credit card details. We help you identify warning signs such as suspicious URLs, insecure connections, or poor website design. Our solutions also include web protection tools that block access to malicious sites. Stay safe online with secure browsing practices.

My email was hacked—what should I do?

A hacked email account can expose personal information or lead to unauthorised activities. We help recover your account by resetting passwords, enabling two-factor authentication, and scanning for security breaches. Our experts also guide you on securing your other linked accounts and preventing future incidents. Regain control of your email today.

How to safely browse the internet on shared devices

Using shared devices can expose your personal data to unauthorised users. We configure secure user accounts, enable private browsing modes, and ensure strong Wi-Fi encryption. Our solutions help protect your information while sharing devices safely with others. Experience worry-free internet use with our secure browsing tips.

How to block suspicious pop-ups and ads

Pop-ups and intrusive ads can lead to harmful websites or install malware. Our web protection tools block unwanted ads and pop-ups, while keeping your browsing experience smooth and secure. We also provide guidance on browser settings to minimise risks. Browse the web safely with our effective ad-blocking solutions.

Why is my antivirus not detecting all threats?

Cyber threats evolve constantly, and some may bypass outdated antivirus programs. We ensure your antivirus software is fully updated, properly configured, and compatible with your system. Our team also recommends additional layers of security for maximum protection. Stay ahead of new threats with our advanced solutions.

Service Areas

Onsite Computer Setup Near Me

Experience seamless and professional onsite computer setup from our Mates. Our computer installation services are available in Sydney, Gold Coast, Brisbane and Melbourne.

Looking for reliable computer setup in Sydney? Call IT Mate offers comprehensive services to get your systems up and running quickly and efficiently.

Need computer setup services in Gold Coast? Our team is ready to provide professional installation and configuration for your home.

Call IT Mate provides expert onsite computer setup in Brisbane. From hardware to software, we ensure your technology works flawlessly.

Seeking computer setup services in Melbourne? Our experienced technicians handle everything from network setups to software installations, tailored to your needs.

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Protect Your Home Devices Now

Don’t let cyber threats compromise your digital safety. Contact Call IT Mate for expert antivirus and firewall solutions today.

Wherever you call home - Brisbane, Gold Coast, Sydney, or Melbourne - we provide tailored cybersecurity solutions you can trust.

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CASE STUDIES

Our Case Studies

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Frequently Asked Questions

What is Trend Worry-Free Business Security?

It’s an advanced cybersecurity solution designed to protect devices from malware, viruses, and other threats.

 

Can I use your antivirus solutions on multiple devices?

Yes, we offer options to protect all your home devices, including desktops and laptops.

What happens if a virus bypasses my antivirus software?

While no antivirus can provide 100% protection, our software minimises risks and alerts you to potential threats so they can be addressed quickly.

How often should my antivirus software be updated?

Our solutions automatically update to ensure protection against the latest threats.

Do I need both antivirus and a firewall?

Yes, antivirus protects against malware, while a firewall prevents unauthorised access to your devices. Both are essential for comprehensive security.

Can your antivirus slow down my computer?

Trend Worry-Free Business Security is designed to run efficiently without significantly affecting performance.

How do I know if my firewall is working?

Our team provides guidance on monitoring and testing your firewall to ensure it’s active and effective.

Can you help me set up parental controls?

Yes, we can configure parental controls to ensure a safe browsing experience for your family.

What should I do if I suspect my email was hacked?

Immediately change your password, enable two-factor authentication, and contact us for further assistance.

Does your service protect against phishing scams?

As we do not have control over email providers such as Hotmail and Gmail. We would not be able to scan your emails to safeguard you from spam and phishing attacks.

How do I know if a website is secure?

We provide tools and guidance to help you identify secure websites, such as checking for HTTPS and security certificates.

Can I install the antivirus myself, or do I need professional help?

While installation is straightforward, we recommend professional setup to optimise your security settings.