Expert Onsite Computer Setup
Upgrade your home setup effortlessly with our professional computer setup services in major Australian cities. We make tech easy.

Hassle-Free Computer Setup Services for Home
Let our Mates at Call IT Mate handle your new computer setup. Serving Sydney, Brisbane, Gold Coast, and Melbourne, we ensure a smooth start for your tech.

Why Partner with Call IT Mate?
Computer Support Services

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Yearly Computer Maintenance

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Setup new printer and scanner

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Data recovery services

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Insurance reports

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Onsite IT Support
Get Help From Anywhere, Anytime
In the fast-paced digital landscape of today, we are well aware of how frustrating it can be when technological problems get in the way of productivity. Problems of this nature can slow down progress and reduce productivity. This may be the result of a bug in the programme or the complexity of the initial setup and configuration of the system. This is where our dedicated team of highly skilled IT technicians comes in; they are standing by to provide you with prompt and effective remote support that is specifically crafted to meet the demands of your particular IT issues.
We are here to ensure that your information technology operations run without any obstacles by providing everything from in-depth troubleshooting to streamlined installation and configuration. This will enable you to concentrate on what is most important: achieving your primary business goals. Find out how our personalised approach to providing remote IT support can make your company more powerful.

How Onsite IT Support
Can Help Everyone?
Your domain name is your online identity. It's the first thing potential customers see when they visit your website, so it's important to choose a domain name that's memorable, relevant, and professional.
At Call IT Mate, we offer a comprehensive range of domain name management services to help you find, register, and manage your domain name. We can also help you transfer your domain name from another registrar and configure your DNS settings.
Why Partner with Call IT Mate?
Whether you're experiencing technical difficulties or seeking proactive IT management, Call IT Mate is your trusted partner for comprehensive onsite IT support services. Contact us today to discuss your specific needs and receive a personalised quote.
Experienced and Certified Technicians
Our team of IT professionals possesses the expertise and certifications to handle a wide range of technical issues.
Fast and Efficient Resolution
We understand the urgency of IT problems and prioritise prompt resolution and minimising downtime for your operations.
Your Trusted Onsite IT Support Provider

Proactive Maintenance and Monitoring
We offer proactive maintenance services to prevent potential issues and keep your systems running smoothly.
Cost-Effective IT Solutions
Our onsite IT support services are tailored to your specific needs and budget, ensuring you get the most value for your investment.
Australian-owned and Operated
We are an Australian-owned and operated company, so you can be sure that you are getting the best possible customer service.
Keep your business running smoothly with Onsite IT Support plans from Call IT Mate
Our Pay-As-You-Go (PAYG) plans provide flexible and cost-effective onsite IT support for small businesses, ensuring your IT infrastructure remains reliable and efficient.
- Computer & printer troubleshooting & repair
- Performance enhancement and optimisation
- Data backup and recovery
- Virus and malware removal
- Network installation and configuration
- IT security consulting and solutions
- Software & hardware installation & upgrades
- 2 hours of onsite IT support per month
- Quick response time
- Diskspace: 10GB
- 4 hours of onsite IT support per month
- Priority response time
- 1 hour of remote IT support
What happy clients says about us?
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- Get price quotes from trusted pros
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- You are not obligated in any way
Frequently Asked Questions
Your one stop solution for all your IT needs. We provide services from remote support to Onsite computer support. We can help when it comes to backups and even managing your website. So, call a Mate.

Onsite IT support is a service where a qualified IT technician visits your business or home to provide IT support services. This can include troubleshooting and repairing computers and printers, installing software and hardware, and providing network and security support.
A domain name manager is a company or service that provides domain name management services. This includes tasks such as registering domain names, transferring domain names, and managing DNS records.
To change your domain name, you will need to transfer your domain name to a new registrar. Once your domain name has been transferred, you can then update your DNS records to point to your new web hosting provider.
There are several benefits to using a domain name manager. These include:
Convenience: Domain name managers make it easy to manage all of your domain names in one place.
Expertise: Domain name managers have the expertise to help you with all aspects of domain name management, including registration, transfer, and DNS management.
Security: Domain name managers use the latest security technologies to protect your domain names
When choosing a domain name for your business, there are a few things you should keep in mind:
Relevancy: Your domain name should be relevant to your business and the products or services you offer.
Memorability: Your domain name should be easy to remember and pronounce.
Uniqueness: Your domain name should be unique and stand out from the competition.
Availability: You should check to make sure that your desired domain name is available before registering it.
The time it takes to resolve an IT problem can vary depending on the complexity of the issue. However, our technicians are committed to providing prompt and efficient service, minimising downtime and disruption to your operations.
Onsite IT support is a service where a qualified IT technician visits your business or home to provide IT support services. This can include troubleshooting and repairing computers and printers, installing software and hardware, and providing network and security support.
Call IT Mate is a trusted IT support provider with a team of experienced and certified technicians who are committed to providing fast, efficient, and cost-effective solutions. We offer a wide range of onsite support services to meet the needs of businesses and home users in Brisbane, Gold Coast and Sydney.
Onsite IT support can provide several benefits, including:
- Quick resolution of IT problems: Our technicians can quickly identify and resolve your technical issues, minimising downtime and restoring your productivity.
- Expert troubleshooting and repair: Our experienced technicians possess the expertise to handle a wide range of technical problems, from hardware failures to software glitches.
- Proactive maintenance and monitoring: We offer proactive maintenance services to prevent potential issues and keep your systems running smoothly.
- Personalised service and support: We are committed to providing personalised service and support that exceeds your expectations.
The cost of onsite IT support can vary depending on the complexity of your IT issues and the level of service you require. However, our PAYG plans provide flexible and cost-effective support options for small businesses, starting at $135 per hour.
We handle a wide range of IT problems, including:
- Slow computers and printers
- Network issues
- Virus and malware infections
- Software and hardware installation and upgrades
- Data backup and recovery
The time it takes to resolve an IT problem can vary depending on the complexity of the issue. However, our technicians are committed to providing prompt and efficient service, minimising downtime and disruption to your operations.