Professional Onsite Computer Setup Services
Let Call IT Mate handle your computer setup with ease. We serve Sydney, Brisbane, Gold Coast, and Melbourne, ensuring a seamless start for your new tech. Our experts provide comprehensive setup, from hardware installation to software configuration, making your new system ready to use.

Expert Onsite Computer Support for Home Users
Get top-notch onsite computer support with Call IT Mate. Our services include annual maintenance, printer and scanner setup, data recovery, and performance optimisation. We ensure your home tech runs smoothly and efficiently, keeping you connected and productive.

Secure Your Future Cybersecurity That Protects
In today’s interconnected world, ensuring the safety of your personal and business information is no longer optional—it’s essential. At Call IT Mate, we understand the challenges of staying secure online and the importance of compliance with insurance requirements. That’s why our Cyber Security and Insurance Reports service is designed to protect you from digital threats while simplifying the process of obtaining reliable documentation for insurance claims.
Our comprehensive range of services covers Antivirus and Firewall protection, Virus and Malware Removal, Data Protection and Security, Cyber Security Training, and Insurance Reports. Each service is tailored to meet the unique needs of individuals and businesses, ensuring that your systems remain safeguarded and compliant.

Safeguard Your Digital World with Cybersecurity and Reliable Insurance Reporting
At Call IT Mate, we combine advanced technical expertise with personalised support to deliver cybersecurity solutions that truly make a difference. Whether you're looking to protect your home network or a business system, our comprehensive services ensure peace of mind. With a focus on preventative measures, swift resolutions, and reliable reporting, we’re your trusted partner in safeguarding your digital world.
From Internet and Broadband Setup to Computer Training Services, our team can also assist with services beyond cybersecurity, ensuring all aspects of your technology are optimised and secure.
Expert Onsite Computer Services in Australia

Antivirus & Firewall
Get your new computer up and running quickly and efficiently with our professional setup services. From hardware installation to software configuration, we ensure your system is ready to use without any hassle.
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Virus & Malware Removal
Maintain optimal performance with our annual maintenance service. We provide comprehensive checkups, updates, and system optimiSations to keep your computer running smoothly all year round.
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Data Protection & Security
We make setting up new printers and scanners easy. Our technicians handle the installation and configuration, ensuring your devices are integrated seamlessly into your network and ready to use.
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Cyber Security Training
Lost important data? Our data recovery services can help retrieve files from damaged or corrupted storage devices. We use advanced techniques to recover your valuable information quickly and securely.
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Insurance Reports
Is your laptop/computer slow or unresponsive? Our performance optimisation services identify and fix issues affecting the speed and efficiency of your device, ensuring your system runs at its best.
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Why Partner with Call IT Mate?
Whether you're experiencing technical difficulties or seeking proactive IT management, Call IT Mate is your trusted partner for comprehensive onsite PC support services.
Experienced and Certified Technicians
Our team of IT professionals possesses the expertise and certifications to handle a wide range of technical issues.
Fast and Efficient Resolution
We understand the urgency of IT problems and prioritise prompt resolution and minimising downtime for your operations.
Your Trusted Aussie Onsite IT Support Provider

Proactive Maintenance and Monitoring
We offer proactive maintenance services to prevent potential issues and keep your systems running smoothly.
Cost-Effective IT Solutions
Our onsite IT support services are tailored to your specific needs and budget, ensuring you get the most value for your investment.
Australian-owned and Operated
We are an Australian-owned and operated company, so you can be sure that you are getting the best possible customer service.
Flexible Computer Support Plans
Cloud Backup & Restore

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Secure cloud storage for all files
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No limits on file type or size
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Automated backups and encryption
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24/7 access and support
Trend Micro Advanced Security

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Advanced antivirus and malware protection
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Real-time threat monitoring
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Regular security updates
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24/7 customer support
Annual Computer Maintenance

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Comprehensive system check-ups
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Software updates and patches
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Hardware diagnostics and repair
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Priority customer support
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WiFi Installation & SetupWiFi Installation & Setup
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Virus and Spyware RemovalVirus and Spyware Removal
Business IT Services
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One-click, hassle-free experience
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Frequently Asked Questions

It’s essential to keep your antivirus software up to date at all times. Most modern antivirus solutions offer automatic updates, ensuring they can detect and remove the latest threats. Regular updates are vital to maintaining robust protection against new and emerging cyber threats.
Antivirus software protects your system by detecting, quarantining, or removing malicious programs like viruses and malware. A firewall, on the other hand, monitors incoming and outgoing traffic to block unauthorised access to your network. Together, they form a comprehensive defence against cyber threats.
Yes, we specialise in ransomware recovery. If your system is affected, our team can help remove the malicious software, restore your data from backups if available, and implement safeguards to prevent future incidents.
The time required depends on the complexity of the incident. Typically, we provide a thorough report within 24-48 hours, detailing the issue, its impact, and the necessary measures to resolve it.
If your personal information has been compromised, contact our team immediately. We’ll guide you through securing your accounts, monitoring for suspicious activity, and implementing stronger cybersecurity measures to prevent further leaks.
Yes, our cybersecurity services extend to IoT (Internet of Things) devices such as smart speakers, cameras, and home automation systems. We ensure these devices are securely configured to minimise vulnerabilities.
Absolutely. Our Cyber Security Training is designed for all skill levels. Whether you’re new to technology or looking to enhance your knowledge, we tailor the training to suit your needs.
We use end-to-end encryption to secure your data during the backup process. This ensures that your files are accessible only to you and authorised users, protecting them from unauthorised access.
Yes, we provide tailored cybersecurity solutions and reporting services to ensure businesses meet industry-specific compliance requirements, such as GDPR or Australian Privacy Principles (APPs).
Common signs include slow performance, unexpected pop-ups, frequent crashes, or unusual network activity. If you suspect a malware infection, contact us immediately for professional assistance.
Yes, we offer secure remote work solutions, including VPN setup, endpoint protection, and access control systems, ensuring your remote team operates securely without compromising sensitive data.
Our cybersecurity services include training to identify phishing attempts and implement measures like email filters, multi-factor authentication, and secure browser configurations to protect against phishing scams.