Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm

Secure Your Future Cybersecurity That Protects

In today’s interconnected world, ensuring the safety of your personal and business information is no longer optional—it’s essential. At Call IT Mate, we understand the challenges of staying secure online and the importance of compliance with insurance requirements. That’s why our Cyber Security and Insurance Reports service is designed to protect you from digital threats while simplifying the process of obtaining reliable documentation for insurance claims.

 

Our comprehensive range of services covers Antivirus and Firewall protectionVirus and Malware RemovalData Protection and SecurityCyber Security Training, and Insurance Reports. Each service is tailored to meet the unique needs of individuals and businesses, ensuring that your systems remain safeguarded and compliant.

Protecting Your Digital Assets with Confidence

Safeguard Your Digital World with Cybersecurity and Reliable Insurance Reporting

At Call IT Mate, we combine advanced technical expertise with personalised support to deliver cybersecurity solutions that truly make a difference. Whether you're looking to protect your home network or a business system, our comprehensive services ensure peace of mind. With a focus on preventative measures, swift resolutions, and reliable reporting, we’re your trusted partner in safeguarding your digital world.

From Internet and Broadband Setup to Computer Training Services, our team can also assist with services beyond cybersecurity, ensuring all aspects of your technology are optimised and secure.

Expert Onsite Computer Services in Australia

Antivirus & Firewall

Get your new computer up and running quickly and efficiently with our professional setup services. From hardware installation to software configuration, we ensure your system is ready to use without any hassle.

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Virus & Malware Removal

Maintain optimal performance with our annual maintenance service. We provide comprehensive checkups, updates, and system optimiSations to keep your computer running smoothly all year round.

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Data Protection & Security

We make setting up new printers and scanners easy. Our technicians handle the installation and configuration, ensuring your devices are integrated seamlessly into your network and ready to use.

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Cyber Security Training

Lost important data? Our data recovery services can help retrieve files from damaged or corrupted storage devices. We use advanced techniques to recover your valuable information quickly and securely.

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Insurance Reports

Is your laptop/computer slow or unresponsive? Our performance optimisation services identify and fix issues affecting the speed and efficiency of your device, ensuring your system runs at its best.

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A Better Tomorrow

Why Partner with Call IT Mate?

Whether you're experiencing technical difficulties or seeking proactive IT management, Call IT Mate is your trusted partner for comprehensive onsite PC support services.

Experienced and Certified Technicians

Our team of IT professionals possesses the expertise and certifications to handle a wide range of technical issues.

Fast and Efficient Resolution

We understand the urgency of IT problems and prioritise prompt resolution and minimising downtime for your operations.

Your Trusted Aussie Onsite IT Support Provider

Proactive Maintenance and Monitoring

We offer proactive maintenance services to prevent potential issues and keep your systems running smoothly.

Cost-Effective IT Solutions

Our onsite IT support services are tailored to your specific needs and budget, ensuring you get the most value for your investment.

Australian-owned and Operated

We are an Australian-owned and operated company, so you can be sure that you are getting the best possible customer service.

Ensure Top-notch Security and Maintenance for Your Systems

Flexible Computer Support Plans

Cloud Backup & Restore

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$10 Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Secure cloud storage for all files
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png No limits on file type or size
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Automated backups and encryption
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 access and support

Trend Micro Advanced Security

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$6 Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Advanced antivirus and malware protection
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Real-time threat monitoring
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Regular security updates
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 customer support

Annual Computer Maintenance

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$15 Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Comprehensive system check-ups
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Software updates and patches
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Hardware diagnostics and repair
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Priority customer support
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CASE STUDIES

Our Case Studies

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Home IT Services

Business IT Services

Book Online Service

One-click, hassle-free experience

Frequently Asked Questions

How often should I update my antivirus software?

It’s essential to keep your antivirus software up to date at all times. Most modern antivirus solutions offer automatic updates, ensuring they can detect and remove the latest threats. Regular updates are vital to maintaining robust protection against new and emerging cyber threats.

What’s the difference between a firewall and antivirus software?

Antivirus software protects your system by detecting, quarantining, or removing malicious programs like viruses and malware. A firewall, on the other hand, monitors incoming and outgoing traffic to block unauthorised access to your network. Together, they form a comprehensive defence against cyber threats.

Can you assist with ransomware recovery?

Yes, we specialise in ransomware recovery. If your system is affected, our team can help remove the malicious software, restore your data from backups if available, and implement safeguards to prevent future incidents.

How long does it take to generate an insurance report after a cybersecurity incident?

The time required depends on the complexity of the incident. Typically, we provide a thorough report within 24-48 hours, detailing the issue, its impact, and the necessary measures to resolve it.

What steps should I take if my personal information has been leaked online?

If your personal information has been compromised, contact our team immediately. We’ll guide you through securing your accounts, monitoring for suspicious activity, and implementing stronger cybersecurity measures to prevent further leaks.

Can you help secure IoT devices in my home network?

Yes, our cybersecurity services extend to IoT (Internet of Things) devices such as smart speakers, cameras, and home automation systems. We ensure these devices are securely configured to minimise vulnerabilities.

Is your Cyber Security Training suitable for beginners?

Absolutely. Our Cyber Security Training is designed for all skill levels. Whether you’re new to technology or looking to enhance your knowledge, we tailor the training to suit your needs.

How do you ensure my data remains private during the backup process?

We use end-to-end encryption to secure your data during the backup process. This ensures that your files are accessible only to you and authorised users, protecting them from unauthorised access.

Can you help businesses meet compliance requirements for data protection?

Yes, we provide tailored cybersecurity solutions and reporting services to ensure businesses meet industry-specific compliance requirements, such as GDPR or Australian Privacy Principles (APPs).

What are the signs that my computer may be infected with malware?

Common signs include slow performance, unexpected pop-ups, frequent crashes, or unusual network activity. If you suspect a malware infection, contact us immediately for professional assistance.

Can you provide cybersecurity solutions for remote teams?

Yes, we offer secure remote work solutions, including VPN setup, endpoint protection, and access control systems, ensuring your remote team operates securely without compromising sensitive data.

How do you help prevent phishing attacks?

Our cybersecurity services include training to identify phishing attempts and implement measures like email filters, multi-factor authentication, and secure browser configurations to protect against phishing scams.