Connectivity Solutions Designed for You
In today’s world, a fast and dependable internet connection is essential for everything from working remotely and streaming entertainment to staying connected with family and friends. At Call IT Mate, we understand the importance of reliable connectivity, which is why we offer tailored Internet Services to meet your unique needs. Whether you’re setting up broadband for the first time, dealing with slow speeds, or optimising your Wi-Fi coverage, our expert technicians provide solutions that make your online experience effortless.
Our services include complete internet and broadband setup to ensure your connection is configured correctly from day one. If your connection isn’t performing as it should, we diagnose and resolve internet performance issues, addressing everything from outdated equipment to network interference. For households struggling with weak signals or dead zones, we specialise in Wi-Fi installation and setup, creating strong, seamless coverage in every room of your home.
Your Home Internet with Tailored Solutions
From complete Internet & Broadband Setup to ensure everything runs smoothly from day one, to addressing Internet Performance Issues that might slow you down, we tailor our services to optimise your connectivity. For homes with weak or inconsistent signals, our Wi-Fi Installation & Setup solutions provide robust and reliable coverage, letting you enjoy strong connectivity no matter where you are in your home.
With Call IT Mate, you can experience hassle-free internet services delivered by professionals who prioritise your satisfaction and productivity. Let us handle the technical complexities while you enjoy uninterrupted browsing, streaming, and connecting with what matters most.
Expert Internet Services in Australia
Internet & Broadband Setup
Set up your broadband connection effortlessly with our professional assistance. We handle everything from modem installation to network configuration, ensuring you’re ready to surf the web with speed and reliability. Whether you’re a first-time setup or switching providers, we make the process simple and stress-free.
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Internet Performance Issues
Struggling with slow speeds, buffering, or frequent disconnections? Our team identifies and resolves the root causes of internet performance problems. We optimise your network to ensure faster speeds, reliable connectivity, and an improved online experience for all your devices.
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WiFi Installation & Setup
A strong and secure Wi-Fi connection is key to staying connected. Our Wi-Fi setup services are designed to optimise your home’s coverage and eliminate dead zones. Whether you’re installing a new router or extending your network, we ensure seamless connectivity for every corner of your home.
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Why Partner with Call IT Mate?
When it comes to ensuring reliable connectivity and resolving network issues, Call IT Mate is your go-to expert for comprehensive internet services. With tailored solutions and a dedication to excellent customer service, we help you stay connected effortlessly.
Internet Expertise You Can Count On
Our team of skilled technicians specialises in all aspects of internet services, from setup to troubleshooting. We ensure your broadband and Wi-Fi are configured for maximum performance and stability.
Quick Solutions to Keep You Connected
We understand the frustration of downtime. Our experts work efficiently to resolve connectivity issues, address performance slowdowns, and get your internet back up and running without delays.
Future-Proof Network Setup
We set up your internet with long-term reliability in mind. Whether it’s configuring broadband, upgrading your Wi-Fi, or optimising network coverage, we ensure your home or business stays connected to evolving technology.
Your Partner for Reliable Connectivity
At Call IT Mate, we don’t just fix problems—we empower you with a dependable network that enhances your day-to-day life. From troubleshooting to upgrades, we’re here to ensure uninterrupted access to the online world.
Australian-Owned, Locally Trusted
As an Australian-operated business, we’re committed to delivering personalised services that address the unique needs of local customers. Our understanding of Australian internet providers ensures you receive expert advice and support.
Flexible NBN Internet Plans for Every Home
Essential NBN Plan 100/40
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Up to 100 Mbps download speed
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Unlimited data usage
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Free static IP Address
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Free setup assistance remotely
Unlimited NBN Plan 250/100
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Up to 250 Mbps download speed
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Unlimited data usage
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Free static IP Address
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24/7 network monitoring
Unlimited NBN Plan 500/20
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Up to 500 Mbps download speed
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Unlimited data usage
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Free static IP Address
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1 Hour Onsite Support Setup
Testimonials What happy clients says about us?
IT Fix-It Guide
Home Service
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Data RecoveryData Recovery
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PC and Laptop IssuePC and Laptop Issue
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Wireless Network SetupWireless Network Setup
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Spyware and Virus RemovalSpyware and Virus Removal
Business Service
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Backup SolutionsBackup Solutions
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Managed IT SupportManaged IT Support
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Microsoft 365 SupportMicrosoft 365 Support
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Website Development & HostingWebsite Development & Hosting
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One-click, hassle-free experience
- Schedule a technician visit easily
- Transparent pricing
- Tailored IT solutions for you
Frequently Asked Questions
Absolutely. We provide professional internet and broadband setup services, ensuring your connection is installed correctly and runs at its optimal speed from the start. Whether you’re switching providers or setting up internet for the first time, our technicians will guide you through the entire process.
Yes, we can assess and optimise your Wi-Fi coverage to eliminate dead zones in your home. Whether it’s through repositioning your router, installing range extenders, or upgrading to a mesh network, we’ll ensure you have consistent internet access throughout your home.
We can help identify the root cause of slow internet speeds. Our experts will test your connection, check your modem or router, and evaluate your equipment to determine if the issue lies with your internet service provider or your setup.
Yes, we specialise in setting up and troubleshooting NBN connections. From activating your NBN service to diagnosing speed issues, we’ll ensure your connection is configured for maximum efficiency.
Internet issues usually relate to your service provider’s network or your broadband connection, while Wi-Fi problems involve the wireless signal in your home. We can address both, ensuring a strong and stable connection across all your devices.
Yes, we can install and configure your new router to work efficiently with your internet service. We’ll also customise settings like Wi-Fi names, passwords, and parental controls, and ensure your connection is secure.
We provide solutions to enhance your internet speed, such as upgrading equipment, adjusting network settings, or prioritising bandwidth for specific devices. Our technicians will optimise your connection for smooth streaming and gaming.
Yes, we can diagnose the cause of frequent dropouts and provide solutions. This might involve troubleshooting faulty equipment, repairing wiring, or addressing external factors with your service provider.
Yes, we offer remote support for many internet issues, such as troubleshooting connectivity problems, reconfiguring settings, or performing software updates. For more complex cases, we also provide onsite support.
Yes, we can guide you on choosing an internet plan that suits your household’s requirements, including speed, data limits, and cost. We’ll also ensure your equipment is compatible with the plan you select.
Modems and routers typically last around 4-5 years, but this can vary depending on the technology and usage. If you’re experiencing slow speeds, frequent disconnections, or compatibility issues with newer devices, it may be time for an upgrade.
We can help secure your Wi-Fi network by setting up strong passwords, enabling encryption, and configuring advanced security settings. Regular updates to your router’s firmware and monitoring connected devices are also important steps we can assist with.