Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm

Onsite Computer Support Services

In today's fast-paced world, reliable technology is crucial for staying connected and productive. At Call IT Mate, we offer comprehensive onsite computer support services designed to keep your systems running smoothly. Whether you're facing issues with setting up new computers, need annual maintenance, or require assistance with data recovery, our skilled technicians are here to help. We understand that every home user has unique IT needs. Our team is dedicated to providing tailored solutions that fit your specific requirements. From hardware installations and software configurations to network setups and security enhancements, we ensure your technology is optimised for peak performance.

Our services cater to home users in Sydney, Brisbane, Gold Coast, and Melbourne. We specialise in setting up new computers, ensuring they are correctly configured and ready to use. Our annual computer maintenance services help prevent issues before they arise, keeping your systems in top condition. If you need to set up new printers and scanners, we handle everything from installation to network integration, ensuring seamless operation. Data loss can be devastating, but our data recovery services are designed to retrieve lost files and restore your system's functionality. We also address computer performance issues, diagnosing and fixing problems that slow down your device, ensuring you can work efficiently without interruptions.

Keeping You Connected and Productive

How Onsite Computer Support Can Empower Your Technology?

Our onsite computer support services are designed to address your unique technology needs efficiently and effectively. At Call IT Mate, we understand the challenges you face with your home technology. Whether it's setting up new devices, troubleshooting performance issues, or ensuring secure data management, our dedicated team is here to help. We provide personalised, professional support that ensures your technology runs smoothly, enhancing your daily productivity and peace of mind. Let us handle the tech, so you can focus on what you love.

Expert Onsite Computer Services in Australia

Computer Setup Services

Get started with ease. Our team handles everything from hardware installation to software configuration, ensuring your computer is ready to use right out of the box. Whether it’s a personal device or a work computer, we make sure it’s set up for optimal performance.

1

Onsite-IT-Support-Home-16

Annual Computer Maintenance

Prevent issues before they happen. With our annual maintenance plans, we provide system updates, security checks, and performance optimisations to keep your computer in top condition all year round.

2

Onsite-IT-Support-Home-16

Setup New Printer & Scanner

Let us handle the complexities of installing and configuring new printers or scanners. From connecting devices to your network to testing functionality, we make the setup process simple and stress-free.

3

Onsite-IT-Support-Home-16

Data Recovery Services

Accidentally deleted files? Dealing with a corrupted hard drive? Our data recovery experts use advanced techniques to retrieve lost information safely and securely, helping you regain access to important files and documents.

4

Onsite-IT-Support-Home-16

Computer Performance Issues

Slow or unresponsive systems are a thing of the past. We diagnose and resolve performance problems, ensuring your computer runs as fast and efficiently as possible.

5

Onsite-IT-Support-Home-16
A Better Tomorrow

Why Partner with Call IT Mate?

Whether you're experiencing technical difficulties or seeking proactive IT management, Call IT Mate is your trusted partner for comprehensive onsite PC support services.

Experienced and Certified Technicians

Our team has years of experience and the technical certifications needed to tackle a variety of computer and IT issues efficiently.

Fast and Efficient Resolution

We understand the urgency of IT problems and prioritise prompt resolution and minimising downtime for your operations.

Your Trusted Aussie Onsite IT Support Provider

Customised Solutions

Every home and business is different, and we ensure our services are adapted to meet your unique needs.

Cost-Effective IT Solutions

Our onsite IT support services are tailored to your specific needs and budget, ensuring you get the most value for your investment.

Australian-owned and Operated

We’re proud to provide local, tailored services to Australians. Our onsite support is available in Sydney, Brisbane, Gold Coast, and Melbourne.

Ensure Top-notch Security and Maintenance for Your Systems

Flexible Computer Support Plans

Trend Micro Advanced Security

https://keepingupwithrajan.com/wp-content/uploads/2024/08/trend-micro-antivirus-software.png
$66.70 / Year
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Advanced antivirus and malware protection
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Real-time threat monitoring
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Regular security updates
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 customer support

Cloud Backup & Restore

https://keepingupwithrajan.com/wp-content/uploads/2024/08/cloud-backup-plans.png
$132 / Year
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Secure cloud storage for all files
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 200GB Storage limit
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Automated backups and encryption
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 access and support

Annual Computer Maintenance

https://keepingupwithrajan.com/wp-content/uploads/2024/08/pc-maintenance-and-update.png
$158 / Year
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Comprehensive system check-ups
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Software updates and patches
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Hardware diagnostics and support
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Priority customer support
icon Testimonials icon

What happy clients says about us?

CASE STUDIES

Our Case Studies

The current query has no posts. Please make sure you have published items matching your query.
The current query has no posts. Please make sure you have published items matching your query.
The current query has no posts. Please make sure you have published items matching your query.
The current query has no posts. Please make sure you have published items matching your query.
The current query has no posts. Please make sure you have published items matching your query.

Home IT Services

Business IT Services

Book Online Service

One-click, hassle-free experience

Frequently Asked Questions

What types of issues can onsite support help with?

Our onsite support services cover a wide range of issues, including computer setup, printer installation, hardware repairs, software troubleshooting, internet connectivity problems, and data recovery. If it’s IT-related, we’re here to help.

Can onsite support help with setting up multiple devices?

Yes, whether you need assistance with a single device or an entire system setup, we can help. From connecting multiple devices to ensuring your hardware and software work seamlessly together, our services are tailored to your requirements.

Do you offer annual computer maintenance services?

Yes, we offer annual maintenance services that include thorough checkups, software updates, and system optimisations to keep your computer running smoothly all year. Discover our annual maintenance plans.

Can you help with setting up new printers and scanners?

Absolutely. Our technicians handle the installation and configuration of new printers and scanners, ensuring they are integrated seamlessly into your network. Find out more about our printer and scanner setup services.

What should I do if my computer is running slow?

If your computer is slow, our performance optimization services can help. We diagnose and fix issues affecting speed and efficiency. Learn about our computer performance solutions.

How do I schedule an onsite computer support service?

Scheduling an onsite service is easy. You can contact us through our website or call our customer support. We will arrange a convenient time for you. Visit our contact page to get started.

What if I need both hardware and software support?

Our onsite support services cover both hardware and software needs. Whether it’s installing new hardware or configuring software, we have you covered. Explore our full range of IT services.

Why should I choose Call IT Mate for onsite computer support?

Call IT Mate is a trusted IT support provider with a team of experienced and certified technicians who are committed to providing fast, efficient, and cost-effective solutions. We offer a wide range of onsite computer support services to meet the needs of home users in Brisbane, Gold Coast,  Sydney and Melbourne.

Are your technicians certified?

Yes, our technicians are highly trained and certified professionals with extensive experience in IT support. Learn more about our team and certifications.

What does onsite PC support typically costs?

The cost of onsite PC support can vary depending on the complexity of your computer issues and the level of service you require. However, our PAYG plans provide flexible and cost-effective support options for small businesses, starting at $135 per hour.

What areas do you serve for onsite computer support?

We provide onsite computer support in Sydney, Brisbane, Gold Coast, and Melbourne. Check out our service areas for more details.

Do you offer support for home offices?

Yes, we provide comprehensive IT support for home offices, including setup, maintenance, and troubleshooting. Learn how we can optimise your home office setup.