Fast, Professional Onsite IT Solutions for Your Home
Experience hassle-free IT support with tailored services designed to keep your technology running smoothly.

Reliable Onsite IT Support When You Need It Most
From device setup to troubleshooting, our expert technicians deliver personalised solutions directly to your doorstep.

Onsite Computer Support Services
In today's fast-paced world, reliable technology is crucial for staying connected and productive. At Call IT Mate, we offer comprehensive onsite computer support services designed to keep your systems running smoothly. Whether you're facing issues with setting up new computers, need annual maintenance, or require assistance with data recovery, our skilled technicians are here to help. We understand that every home user has unique IT needs. Our team is dedicated to providing tailored solutions that fit your specific requirements. From hardware installations and software configurations to network setups and security enhancements, we ensure your technology is optimised for peak performance.
Our services cater to home users in Sydney, Brisbane, Gold Coast, and Melbourne. We specialise in setting up new computers, ensuring they are correctly configured and ready to use. Our annual computer maintenance services help prevent issues before they arise, keeping your systems in top condition. If you need to set up new printers and scanners, we handle everything from installation to network integration, ensuring seamless operation. Data loss can be devastating, but our data recovery services are designed to retrieve lost files and restore your system's functionality. We also address computer performance issues, diagnosing and fixing problems that slow down your device, ensuring you can work efficiently without interruptions.

How Onsite Computer Support Can Empower Your Technology?
Our onsite computer support services are designed to address your unique technology needs efficiently and effectively. At Call IT Mate, we understand the challenges you face with your home technology. Whether it's setting up new devices, troubleshooting performance issues, or ensuring secure data management, our dedicated team is here to help. We provide personalised, professional support that ensures your technology runs smoothly, enhancing your daily productivity and peace of mind. Let us handle the tech, so you can focus on what you love.
Expert Onsite Computer Services in Australia

Computer Setup Services
Get started with ease. Our team handles everything from hardware installation to software configuration, ensuring your computer is ready to use right out of the box. Whether it’s a personal device or a work computer, we make sure it’s set up for optimal performance.
1


Annual Computer Maintenance
Prevent issues before they happen. With our annual maintenance plans, we provide system updates, security checks, and performance optimisations to keep your computer in top condition all year round.
2


Setup New Printer & Scanner
Let us handle the complexities of installing and configuring new printers or scanners. From connecting devices to your network to testing functionality, we make the setup process simple and stress-free.
3


Data Recovery Services
Accidentally deleted files? Dealing with a corrupted hard drive? Our data recovery experts use advanced techniques to retrieve lost information safely and securely, helping you regain access to important files and documents.
4


Computer Performance Issues
Slow or unresponsive systems are a thing of the past. We diagnose and resolve performance problems, ensuring your computer runs as fast and efficiently as possible.
5

Why Partner with Call IT Mate?
Whether you're experiencing technical difficulties or seeking proactive IT management, Call IT Mate is your trusted partner for comprehensive onsite PC support services.
Experienced and Certified Technicians
Our team has years of experience and the technical certifications needed to tackle a variety of computer and IT issues efficiently.
Fast and Efficient Resolution
We understand the urgency of IT problems and prioritise prompt resolution and minimising downtime for your operations.
Your Trusted Aussie Onsite IT Support Provider

Customised Solutions
Every home and business is different, and we ensure our services are adapted to meet your unique needs.
Cost-Effective IT Solutions
Our onsite IT support services are tailored to your specific needs and budget, ensuring you get the most value for your investment.
Australian-owned and Operated
We’re proud to provide local, tailored services to Australians. Our onsite support is available in Sydney, Brisbane, Gold Coast, and Melbourne.
Flexible Computer Support Plans
Trend Micro Advanced Security

-
Advanced antivirus and malware protection
-
Real-time threat monitoring
-
Regular security updates
-
24/7 customer support
Cloud Backup & Restore

-
Secure cloud storage for all files
-
200GB Storage limit
-
Automated backups and encryption
-
24/7 access and support
Annual Computer Maintenance

-
Comprehensive system check-ups
-
Software updates and patches
-
Hardware diagnostics and support
-
Priority customer support
What happy clients says about us?
Our Case Studies
- All
- Digital Marketing
- Introduction
- Microsoft 365
- New Services
- Tips & Tricks
Home IT Services
-
Setup New PrintersSetup New Printers
-
Computer TrainingComputer Training
-
WiFi Installation & SetupWiFi Installation & Setup
-
Virus and Spyware RemovalVirus and Spyware Removal
Business IT Services
-
Managed IT Service PlansManaged IT Service Plans
-
Setup Home OfficeSetup Home Office
-
Microsoft 365 Business ServicesMicrosoft 365 Business Services
-
Web HostingWeb Hosting
Book Online Service
One-click, hassle-free experience
- Schedule a technician visit easily
- Transparent pricing
- Tailored IT solutions for you
Frequently Asked Questions

Our onsite support services cover a wide range of issues, including computer setup, printer installation, hardware repairs, software troubleshooting, internet connectivity problems, and data recovery. If it’s IT-related, we’re here to help.
Yes, whether you need assistance with a single device or an entire system setup, we can help. From connecting multiple devices to ensuring your hardware and software work seamlessly together, our services are tailored to your requirements.
Yes, we offer annual maintenance services that include thorough checkups, software updates, and system optimisations to keep your computer running smoothly all year. Discover our annual maintenance plans.
Absolutely. Our technicians handle the installation and configuration of new printers and scanners, ensuring they are integrated seamlessly into your network. Find out more about our printer and scanner setup services.
If your computer is slow, our performance optimization services can help. We diagnose and fix issues affecting speed and efficiency. Learn about our computer performance solutions.
Scheduling an onsite service is easy. You can contact us through our website or call our customer support. We will arrange a convenient time for you. Visit our contact page to get started.
Our onsite support services cover both hardware and software needs. Whether it’s installing new hardware or configuring software, we have you covered. Explore our full range of IT services.
Call IT Mate is a trusted IT support provider with a team of experienced and certified technicians who are committed to providing fast, efficient, and cost-effective solutions. We offer a wide range of onsite computer support services to meet the needs of home users in Brisbane, Gold Coast, Sydney and Melbourne.
Yes, our technicians are highly trained and certified professionals with extensive experience in IT support. Learn more about our team and certifications.
The cost of onsite PC support can vary depending on the complexity of your computer issues and the level of service you require. However, our PAYG plans provide flexible and cost-effective support options for small businesses, starting at $135 per hour.
We provide onsite computer support in Sydney, Brisbane, Gold Coast, and Melbourne. Check out our service areas for more details.
Yes, we provide comprehensive IT support for home offices, including setup, maintenance, and troubleshooting. Learn how we can optimise your home office setup.