Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm

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Top IT Support Services

20 +
Years of Experience
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We believe that every IT problem has a solution

We provide expert onsite computer support, solving your IT issues efficiently, ensuring minimal downtime, and optimising your business operations.

Popular Services

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What happy clients says about us?

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Securing Australian Homes & Businesses

The 2024–25 Annual Cyber Threat Report, released by the Australian Signals Directorate (ASD), outlines how cybercriminals are increasingly targeting both businesses and everyday Australians. From phishing scams to ransomware, the threats are becoming more common and more damaging — whether you run a small business or manage your household online.

 

Key takeaways

  1. ASD logged 84,700+ cybercrime reports (one every 6 minutes).
  2. The average business loss rose ~50% to $80,850 (small: $56.6k; medium: $97.2k; large: $202.7k).
  3. Nearly 1 in 5 Australian SMEs were impacted by cybercrime in 2024.
  4. AI is accelerating attacker scale and speed.
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Managed IT - Business Essentials

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$70.40 Per User/Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 Australian Help Centre
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Microsoft 365 Licence Management
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png 24/7 Proactive Cyber Security
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Microsoft 365 Daily Backups
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Password Management Portal
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Antivirus and Malware Protection

Managed IT - Business Basic

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$90.00 Per User/Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Everything in Essential Plus
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png PC Performance Alerting & Monitoring
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Desktop & 365 Regular System Update
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png URL Filtering for Endpoints
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Desktop & 365 Regular System Updates
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Remote IT Support (1 Hour)

Managed IT - Business Standard

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$137.50 Per User/Month
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Everything in Basic Plus
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Quarterly cyber health review
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Email Security Filters
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Priority customer support
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Essential 8 Cyber Analysis
  • https://keepingupwithrajan.com/wp-content/uploads/2025/01/dot.png Remote IT Support (2 Hours)
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Our remote support and management services are available across Australia. We are able to provide onsite support services to residents and businesses across Sydney, Melbourne & South-East Queensland.

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Your Trusted Aussie Partner for Comprehensive IT Solutions

We aim to provide reliable, efficient, and affordable IT services, ensuring that your technology is always optimised and performing at its best. We understand the critical role technology plays in your life and business, and we are committed to keeping you connected, secure, and productive.

Exceptional IT Expertise

Our experienced technicians bring a wealth of knowledge across various IT disciplines. From setting up new systems to managing complex networks, we ensure your technology infrastructure is robust and reliable.

Customer-Focused Service

We tailor our services to meet your specific needs. Whether you’re a home user or a business, we listen to your concerns and provide customised IT solutions that enhance your efficiency and productivity.

Guaranteed Quality

With a strong track record of success, we stand by the quality of our work. Our IT solutions are designed to provide long-lasting reliability, ensuring your systems run smoothly with minimal downtime.

Dedicated & Passionate Team

Our team is passionate about technology and dedicated to delivering exceptional service. We continually update our skills and knowledge to offer you the most innovative and effective IT solutions.
Years Of Experience
20 +
Microsoft Focus
365
Security Watch
24 /7
CHEATSHEET

IT Fix-It Guide

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Frequently Asked Questions

We provide IT support for a wide range of industries including healthcare, education, finance, retail, manufacturing, and professional services. Our team is experienced in handling the unique IT needs of various sectors, ensuring tailored solutions that enhance productivity and security. Learn more about our IT Support for Business.

How do you ensure data security for businesses?

We implement advanced security measures, including endpoint protection, firewalls, and secure backup solutions, to protect your business data. Learn about our data security measures for businesses.

Yes, we provide comprehensive IT support for National Disability Insurance Scheme (NDIS) providers. Our services include secure data management, network setup, software installation, and ongoing support to ensure compliance and efficient operation. Discover how our IT support for NDIS providers can benefit your organisation.

We provide onsite IT services in major cities, including Sydney, Brisbane, Gold Coast, and Melbourne, offering comprehensive support wherever you are. Discover our onsite IT service areas.

We do not have any minimum requirements or licenses per business. At Call IT Mate, we work with businesses of all sizes, regardless of their team strength or budget. Our goal is to provide reliable and efficient IT support tailored to your specific needs, ensuring you get the best possible service. Find out more about our small business IT support services.