Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm

Innovation-Driven IT Solutions for Australian Businesses

Technology That Works. Expertise That Delivers. Growth That Lasts.
For years, we have been at the forefront of delivering IT solutions that enhance productivity, security, and business growth. Our commitment to quality and innovation makes us your ideal technology partner.

Our Services Solve Most Problems

Empowering Businesses with IT Excellence

Tailored IT Support | Cybersecurity Solutions | Cloud Integration

At Call IT Mate, we specialise in comprehensive IT support, managed IT services, cybersecurity solutions, and cloud infrastructure. With a deep understanding of business technology needs, we help companies across Australia enhance efficiency, security, and scalability.

Licences Managed
0 +
Satisfied Customer
0 K+
Happy Clients
0 +

Our dedicated IT professionals and customer support experts ensure that you receive top-tier service, no matter where your business operates.

Our Journey

A Timeline of Innovation & Growth

From an IT Vision to a Trusted Technology Partner

Not every success story begins in a garage. Ours started in an office in Silverwater, NSW, nearly a decade ago. Two brothers, one vision—to provide superior IT support and solutions for small to medium businesses.

Founded by Mr. Ben (Software Developer) and Mr. Rajan (MSP Specialist), our journey was built on innovation, reliability, and a commitment to customer-first IT services. What started as a small IT support firm has grown into a trusted technology partner, helping businesses navigate the digital landscape with confidence and efficiency.

Through dedication and continuous innovation, we have transformed from a boutique IT service provider into a leading name in IT solutions, empowering businesses with Secure, Scalable, and Future-ready technology. Explore the key milestones and achievements that have shaped our journey:

Built on expertise, powered by technology, and trusted by businesses across Australia.

The success of our company is built on the unwavering trust, loyalty, and support of our clients and family—those who believed in us and helped us create something truly special. At our core, we stand for honesty, reliability, and strong relationships—values that define what it means to be a “Mate in Australia”. And that’s exactly how Call IT Mate was born—because of you, our valued clients and partners.

Founder’s NOTE

At Call IT Mate, we believe that technology is the driving force behind business success. Our mission is to provide seamless, secure, and scalable IT solutions that empower businesses to thrive in an ever-evolving digital landscape. Whether it's optimising operations, enhancing cybersecurity, or streamlining IT infrastructure, we are committed to delivering tailored solutions that meet your unique needs.

together, we make technology work for you.”

With our combined expertise, we strive to bridge the gap between businesses and technology, ensuring that every organisation we work with is equipped for sustainable growth and long-term success.

ben-signature

Mr. Ben (Last name)

Director

rajan-signature

Mr. Rajan Maharaj

Co-Director
Call IT Mate isn’t just a name — it’s a commitment to delivering dependable IT solutions with the integrity and support you can always rely on.
Meet Our Team

The Experts Behind Your IT Success

Driven by Expertise, Dedicated to Your Business Growth

Our strength lies in our people—a dedicated team of professionals who bring passion, expertise, and a collaborative spirit to every project. Our collective commitment is to drive your business success through innovative IT solutions and unparalleled support.

Why Choose Us?

Your Trusted IT Partner!

Expert IT Solutions Backed by Experience & Innovation

In the competitive landscape of IT services, our company distinguishes itself through a steadfast commitment to excellence and innovation. Here’s why partnering with us is a strategic decision:

Industry Expertise

Years of hands-on experience providing IT solutions across diverse industries.

Innovative Technology

We stay ahead of trends, ensuring your business benefits from the latest advancements.

Customer-Centric Approach

We prioritise your success with tailored solutions designed to meet your unique needs.

Comprehensive IT Support

From planning to execution and ongoing management, we offer complete IT services.

Scalable & Futuristic

Our IT strategies are built to grow with your business, ensuring long-term success.

Security & Compliance Focus

We integrate best-in-class security practices to keep your data protected.

Domains We Cater To

Supporting Businesses Across Multiple Sectors

Tailored IT Solutions for Every Industry we Work With

Our versatile expertise allows us to cater to a diverse range of industries, providing tailored IT solutions that address specific challenges and opportunities:

Consulting Firms

E-Commerce

Health & Wellness

Investment Firms

IT Services

Construction

Marketing & Sales

Real Estate

Our Working Process

How We Deliver IT Excellence

From Consultation to Execution, We Make IT Easy

Our streamlined process ensures that our IT solutions are seamlessly integrated into your business operations:

Book Your Service Online

Easy Scheduling – Select your preferred service with just a few clicks.

01

Onsite-IT-Support-Home-16

Choose Required Service

Tailored Solutions – Pick from a wide range of IT and business services.

02

Onsite-IT-Support-Home-16

Consultation & Scheduling

Expert Coordination – Our engineers connect with you to finalise details.

03

Onsite-IT-Support-Home-16

Onsite Execution

Seamless Service Delivery – Our experts arrive and handle everything.

04

Onsite-IT-Support-Home-16

Frequently Asked Questions

What is included in the computer setup service?

Our computer setup service includes hardware installation, software installation, network configuration, and initial system optimisation to ensure your new computer is ready to use.

How long does it take to set up a new computer?

The setup time can vary depending on the complexity of the setup and the amount of data to be transferred, but typically it takes between 1 to 2 hours.

Can you transfer data from my old computer to the new one?

Yes, we offer data migration services to transfer your files, applications, and settings from your old computer to the new one.

Do you provide antivirus installation and configuration?

Yes, as part of our setup service, we can install and configure antivirus software to ensure your new computer is protected from the start. We recommend the Trend Micro Worry-Free Advanced antivirus system to get complete protection against all online attacks.

Can you set up my email on the new computer?

Absolutely, we can set up your email accounts and ensure they are configured correctly on your new computer.

What do I need to have ready before the technician arrives?

You should have your new computer, any software installation disks or download links, and your login information for email and other accounts ready.

Do you offer network and WiFi setup services?

Yes, we provide complete network and WiFi setup services, including configuring your router, securing your network, and connecting all your devices.

Can you set up my printer and other peripherals?

Yes, we can set up your printer, scanner, and any other peripherals you need connected to your new computer.

What areas do you service for onsite computer setups?

We provide onsite computer setup services in Sydney, Brisbane, Gold Coast, and Melbourne.

What kind of training do you provide after the setup?

We offer basic training to help you get started with your new computer, covering essential functions and answering any questions you may have.

Is there ongoing support available after the initial setup?

Yes, we offer ongoing support and maintenance services to ensure your computer continues to run smoothly.

How do I schedule a computer setup service?

You can schedule a service by contacting us through our website, phone, or email. We will arrange a convenient time for our technician to visit you.