Expert Onsite Computer Setup
Upgrade your home setup effortlessly with our professional computer setup services in major Australian cities. We make tech easy.
Hassle-Free Computer Setup Services for Home
Let our Mates at Call IT Mate handle your new computer setup. Serving Sydney, Brisbane, Gold Coast, and Melbourne, we ensure a smooth start for your tech.
Efficient call center and telemarketing partner
Ringring serves as your devoted ally for effective call center and telemarketing services, prioritizing smooth communication, professionalism, and client contentment.
Our Vision
Our vision is to empower individuals and businesses with exceptional technology solutions, fostering productivity, innovation, and seamless digital experiences.
Our Mission
Trust and honesty are at the heart of everything we do. Our mission is to provide reliable, transparent, and secure technology solutions that empower our clients to thrive in the digital age while fostering lasting trust-based relationships.
Our History Not the common success story you usually hear.
Most the success stories you hear started from a garage. Our story is slightly different. We started the business almost 9 years ago in an office in Silverwater NSW. Ben came from software development whereas Rajan's background was in MSP. 2 brothers combined provided the perfect IT support solution to small & medium scaled businesses.
Unfortunately, Rajan moved to the Gold Coast to take on other business opportunities and Ben did likewise. This made it extremely difficult to manage.
A handful of clients refused to leave hence the boys started creating a solution that would assist customers regardless of location.
Working with the companies the boys created a Microsoft based support solution that just worked.
The system was designed regardless of what industry you worked in our other applications you required. The complete process is tailored around Microsoft 365.
The success of this company is from the clients and family who continued to believe in us to build something special. The core values of the company stem from them based on their faith, Trust, Honesty, Loyalty and Support. I guess this is what you call a mate?
THE PEOPLE IS WHAT DRIVES US Experience Seamless Support: How can we help you?
Exceptional Expertise
Exceptional Expertise
Exceptional Expertise
Exceptional Expertise
We’ worked with
Industries we serve
Easy step to get service
Home Service
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Data RecoveryData Recovery
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Desсtop and LaptopDesсtop and Laptop
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Wireless NetworksWireless Networks
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Virus and Spyware RemovalVirus and Spyware Removal
Business Service
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Backup SolutionsBackup Solutions
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Outsourced IT SupportOutsourced IT Support
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Router & Firewall ConfigurationRouter & Firewall Configuration
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Server InstallationServer Installation
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Frequently Asked Questions
Your one stop solution for all your IT needs. We provide services from remote support to Onsite computer support. We can help when it comes to backups and even managing your website. So, call a Mate.
Onsite IT support is a service where a qualified IT technician visits your business or home to provide IT support services. This can include troubleshooting and repairing computers and printers, installing software and hardware, and providing network and security support.
A domain name manager is a company or service that provides domain name management services. This includes tasks such as registering domain names, transferring domain names, and managing DNS records.
To change your domain name, you will need to transfer your domain name to a new registrar. Once your domain name has been transferred, you can then update your DNS records to point to your new web hosting provider.
There are several benefits to using a domain name manager. These include:
Convenience: Domain name managers make it easy to manage all of your domain names in one place.
Expertise: Domain name managers have the expertise to help you with all aspects of domain name management, including registration, transfer, and DNS management.
Security: Domain name managers use the latest security technologies to protect your domain names
When choosing a domain name for your business, there are a few things you should keep in mind:
Relevancy: Your domain name should be relevant to your business and the products or services you offer.
Memorability: Your domain name should be easy to remember and pronounce.
Uniqueness: Your domain name should be unique and stand out from the competition.
Availability: You should check to make sure that your desired domain name is available before registering it.
The time it takes to resolve an IT problem can vary depending on the complexity of the issue. However, our technicians are committed to providing prompt and efficient service, minimising downtime and disruption to your operations.
Onsite IT support is a service where a qualified IT technician visits your business or home to provide IT support services. This can include troubleshooting and repairing computers and printers, installing software and hardware, and providing network and security support.
Call IT Mate is a trusted IT support provider with a team of experienced and certified technicians who are committed to providing fast, efficient, and cost-effective solutions. We offer a wide range of onsite support services to meet the needs of businesses and home users in Brisbane, Gold Coast and Sydney.
Onsite IT support can provide several benefits, including:
- Quick resolution of IT problems: Our technicians can quickly identify and resolve your technical issues, minimising downtime and restoring your productivity.
- Expert troubleshooting and repair: Our experienced technicians possess the expertise to handle a wide range of technical problems, from hardware failures to software glitches.
- Proactive maintenance and monitoring: We offer proactive maintenance services to prevent potential issues and keep your systems running smoothly.
- Personalised service and support: We are committed to providing personalised service and support that exceeds your expectations.
The cost of onsite IT support can vary depending on the complexity of your IT issues and the level of service you require. However, our PAYG plans provide flexible and cost-effective support options for small businesses, starting at $135 per hour.
We handle a wide range of IT problems, including:
- Slow computers and printers
- Network issues
- Virus and malware infections
- Software and hardware installation and upgrades
- Data backup and recovery
The time it takes to resolve an IT problem can vary depending on the complexity of the issue. However, our technicians are committed to providing prompt and efficient service, minimising downtime and disruption to your operations.