Call IT Mate Pty Ltd
19 Broklyn Golden Street. New York
Mon-Sat: 9.00am To 7.00pm
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IT Support for Home Users

IT Support At Your Doorstep

Experience seamless and reliable IT support tailored for home users. At Call IT Mate, we offer comprehensive services to address all your technology needs. Whether it's setting up new devices, troubleshooting issues, or ensuring your network is secure, our expert technicians are here to help. Serving Sydney, Gold Coast, Brisbane, and Melbourne, we provide both onsite and remote support to keep your home technology running smoothly. Trust us to make your tech troubles a thing of the past.

Our Services Solve Most Problems

Comprehensive IT Solutions for Your Home

01

Onsite Computer Support

Our onsite computer support ensures your home technology setup is handled professionally. From computer installations to troubleshooting, our technicians provide prompt and efficient services tailored to your needs.
02

Remote IT Support

Enjoy the convenience of remote IT support, available nationwide. Our experts can resolve most issues remotely, providing quick fixes and ongoing maintenance without needing a visit.
03

Internet Support

Struggling with your internet connection? We offer comprehensive internet support services, including setup, troubleshooting, and performance optimisation to keep you connected smoothly.
04

Computer Security Assistance

Protect your home technology with our cyber security and insurance services. We provide antivirus setup, malware removal, and insurance advice to safeguard your digital life.
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Expert IT Support, Anytime You Need

Need assistance? Our team is just a call or click away. Book an engineer or ask a question today to get fast, reliable IT solutions tailored to your needs.

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Secure Your Home Network
with Call IT Mate's IT Support Services

In today's digital age, ensuring the security and efficiency of your home technology is more important than ever. At Call IT Mate, we offer a range of IT support services designed to keep your devices running smoothly and your data secure. Our expert technicians provide tailored solutions for all your tech needs, ensuring you stay connected and protected.

Onsite Computer Support
Remote IT Support
Internet Support
Cyber Security & Insurance

Other IT Issues We Fix for You

Experiencing any of these common tech issues? You're in the right place.
Our expert Mates at Call IT Mate are here to provide you with top-notch solutions for all your home IT needs.
Check out some of the most frequent IT problems we can help you solve:

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Experience the Call IT Mate Advantage

Discover why countless home users trust Call IT Mate for their IT needs. Our commitment to excellence and customer satisfaction sets us apart.

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Expert Technicians

Certified professionals at your service
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Quick Response

Fast and efficient support, every time
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Affordable Solutions

High-quality services that fit your budget

Home Service

Business Service

Book Any Home Service

One-click, hassle-free experience

Frequently Asked Questions

What types of IT support do you offer for home users?

We offer comprehensive IT support for home users, including onsite computer support, remote IT assistance, internet setup, and cybersecurity solutions. Our services cover hardware issues, software installations, network configurations, and data recovery.

Do you provide onsite computer support in my area?

Yes, we provide onsite computer support in Sydney, Brisbane, Gold Coast, and Melbourne. Our technicians are ready to assist you with any IT issues at your home. For remote support, we serve all over Australia.

How can I book an IT support service?

 You can easily book our IT support services online. Simply visit our booking section to schedule a service at your convenience. For immediate assistance, call us  at 0447 099 201.

What should I do if my computer is running slow?

If your computer is running slow, it might be due to various reasons such as malware, insufficient RAM, or outdated software. Contact us for a thorough diagnosis and tune-up service to improve your computer’s performance.

Can you help set up my new printer?

Yes, we offer printer setup services. Our technicians can help you install and configure your new printer, ensuring it works seamlessly with your computer and network. Visit our section on setting up new printers for more details.

What should I do if I forgot my computer password?

If you’ve forgotten your computer password, our experts can assist you in recovering or resetting it. Contact our support team for a secure and effective solution.

Do you offer data recovery services?

Yes, we provide data recovery services for home users. Whether you have lost files due to accidental deletion, hardware failure, or malware, our specialists can help retrieve your important data. Learn more about our data recovery services.

How can I protect my home network from cyber threats?

Protecting your home network from cyber threats is crucial. We offer comprehensive cybersecurity solutions, including antivirus installations, firewall setups, and regular security audits. Check out our cyber security solutions for more information.

Can you help with internet connectivity issues?

Absolutely. Our technicians can troubleshoot and resolve any internet connectivity issues you might be facing. We handle everything from router setup to optimizing your WiFi signal. Visit our section on internet support for details.

What remote IT support services do you offer?

Our remote IT support services include software troubleshooting, system updates, email configuration, and performance optimisation. Our remote support is available across Australia. Find out more about remote IT support.

How often should I get my computer serviced?

We recommend an annual maintenance service to keep your computer running smoothly and efficiently. Regular servicing can prevent major issues and extend the lifespan of your device. Learn more about our annual computer maintenance.

Can you assist with setting up a home office?

Yes, we can help set up your home office, ensuring all your IT equipment is properly installed and configured. From computer setup to network configuration, we’ve got you covered. Visit our home office setup services for more details.